Terms and Conditions

Welcome to Fatima Parlor! By using our services or purchasing products from us, you agree to comply with the following terms and conditions. Please read them carefully before engaging with our offerings.

1. General Terms

  • These terms govern the relationship between Fatima Parlor and its customers.
  • By availing services or purchasing products, you confirm that you are at least 18 years old or have parental/guardian consent.
  • Fatima Parlor reserves the right to update these terms without prior notice.

2. Services

  • Service Appointments:
    • Appointments are subject to availability.
    • Please arrive on time; late arrivals may result in a shortened service or rescheduling.
  • Service Quality:
    • We strive to provide the highest quality services. If you are dissatisfied, please notify us immediately, and we will work to address your concerns.

3. Products

  • Product Authenticity:
    All products sold are original and sourced from trusted suppliers.
  • Product Use:
    Customers are advised to follow the usage instructions provided with products. Fatima Parlor is not liable for adverse reactions caused by improper use or individual skin sensitivities.

4. Payments and Pricing

  • Pricing:
    Prices for services and products are subject to change without notice.
  • Payment Methods:
    We accept cash and mobile payments (JazzCash, Easypaisa).

5. Refunds and Returns

  • Refund Policy:
    Refunds for services and products are subject to our Refund Policy.
  • Service Redos:
    Dissatisfaction with a service must be reported within 24 hours for a possible redo or refund.
  • Product Returns:
    Returns are accepted within 7 days for unused and unopened products with proof of purchase.

6. Cancellations

  • Appointments:
    • Appointments can be canceled or rescheduled up to 24 hours in advance.
    • Last-minute cancellations or no-shows may incur a fee.
  • Orders:
    Orders for products can be canceled before pickup or delivery.

7. Hygiene and Safety

  • Fatima Parlor maintains strict hygiene protocols, including the use of sanitized tools, disposable materials, and high-quality products.
  • Customers are encouraged to inform staff of any allergies or medical conditions prior to receiving services.

8. Liability

  • Fatima Parlor is not responsible for:
    • Reactions to products or services due to undisclosed allergies or sensitivities.
    • Loss or damage to personal belongings during visits to the parlor.

9. Privacy

  • Personal information collected during appointments or purchases is used only for internal purposes. For more details, refer to our Privacy Policy.

10. Governing Law

  • These terms are governed by the laws of Pakistan, and any disputes will be resolved within the jurisdiction of Rahim Yar Khan courts.

11. Contact Information

For inquiries or concerns about these terms, please contact us:

  • Phone: 0328-0923578
  • Email: contactus.fatimaparlour@gmail.com
  • Address: Shop # 3, District Courts, Rahim Yar Khan

Thank you for choosing Fatima Parlor. We are committed to providing exceptional beauty services and products!